Orange County, CA-based broughtonHOTELS has operated, consulted for, and provided Asset Management services to assets from Puerto Vallarta, MX to Anchorage, AK; from Santa Monica to New Orleans; and from New York City to Chicago.

We understand the key to increasing value of any asset is the quality of team members and managers at your property. We provide continual mentoring, training and development of key personnel to enhance team member engagement, guest satisfaction, market penetration, and financial performance of your asset.

From the front door to the bottom line, our expert team of hotel asset managers and operators continually exceed client expectations. By working with owners and management companies, we carefully position, aggressively market and provide the highest standards to guests, patrons, and team members.

With more than 35 years in the hospitality sector, we have vast experience with independent, boutique, Motique^®, lifestyle and branded hotels; from limited to full-service hotels; spas; multi-family apartments; and in-house and free-standing restaurants, bars, lounges, and coffee shops.

Our Team Members are at the core of what differentiates us from the competition, and also what allows us to create a fiercely loyal client base. We take pride in the training and development of our people at all levels and disciplines. This shows in the results of our annual work climate surveys. Job satisfaction across the hospitality industry is 80%, but among Broughton properties, it’s nearly 86%. And you can see how this translates to guest experience as our results show nearly 89.5% customer satisfaction, outpacing the industry satisfaction index of 88%.

We are fully committed to our team, our mission, and providing exceptional results.