At broughtonhotels.com, the privacy of our visitors matters to us. This policy explains what information this website collects, how it is used, and who it is shared with.
A link to this policy appears in the footer of every page.
What we collect
This website collects information in one way only: the contact form. When you use it, you choose to give us your name, your email address, your phone number if you wish, and whatever you write in the message.
We also measure how the site is used, through Google Analytics (see Cookies and analytics below), and check form submissions for spam through Cloudflare Turnstile.
Our web server also keeps standard technical records of requests made to the site, which include the IP address of the visitor and the time of the request. These are ordinary server logs, kept for security and troubleshooting.
You can read every page of this site without giving us anything.
What we use it for
We use what you send through the contact form to answer you, and for nothing else. We do not sell, trade, rent or otherwise pass your information to anyone for marketing purposes.
Submitting the form does not sign you up to any mailing list. We will reply to what you sent. If we ever want to send you anything else, we will ask first.
How we hold it
This site is served over an encrypted connection. When you submit the form, the details are recorded on our web server and emailed to our team. Access to the server and to that inbox is limited to people who need it.
No payments are taken through this website, so no card or banking details are ever collected or stored here.
Cookies and analytics
This website uses Google Analytics to understand how visitors use it: which pages are viewed, how long visits last, roughly where visitors are located (city or region, not precise location), what kind of device and browser they use, and whether a contact request was sent. Google Analytics uses cookies to do this. The information is collected in aggregate and we do not use it to identify you personally. We do not run advertising trackers, and we do not use this information for advertising.
You can block or delete cookies in your browser settings, or opt out of Google Analytics across all sites with Google's browser add-on at tools.google.com/dlpage/gaoptout. The site works fully with cookies blocked.
The page does include a video hosted by YouTube. YouTube may set its own cookies in your browser, which is outside our control and covered by Google's privacy policy rather than this one.
Services we rely on
These third-party services are involved in running this page. Each has its own privacy policy, and their handling of your information is governed by their terms, not ours.
- Postmark delivers the email generated by the contact form.
- Google Analytics measures site usage, as described above.
- Cloudflare delivers and protects the site. Its Turnstile check on the contact form looks at signals from your browser to tell people from automated spam.
- YouTube, part of Google, hosts and plays the video on this page.
- Google Fonts supplies the typefaces, which means your browser requests those font files from Google when the page loads.
When we would disclose information
We do not sell or trade your personally identifiable information. We may share it with people who help us operate this website or respond to you, on the condition that they keep it confidential. We may also disclose it where we are required to by law, or where it is necessary to protect our rights, our property or someone's safety.
How long we keep it
We keep contact form submissions for as long as we need them to respond to you and to manage any business relationship that follows, and then delete them. Google Analytics data is kept for 14 months. Server logs are kept for a short period for security and then discarded.
Your rights
Depending on where you live, including California under the California Consumer Privacy Act, you may have the right to ask what personal information we hold about you, to have it corrected, to have it deleted, and to not be treated differently for making any of these requests. We do not sell or share personal information as those laws define it. To make a request, use the contact details at the end of this policy. We may need to confirm your identity before acting on it.
Do Not Track
There is no settled industry standard for responding to "Do Not Track" browser signals, so this site does not change its behavior when it receives one. You can still block or delete cookies as described above.
Links to other sites
This page may link to websites we do not run. Those sites have their own privacy policies and we are not responsible for their content or their practices. We suggest reading the policy of any site you visit from here.
Children
This website, and the services it describes, are directed to adults working in the hotel and hospitality industry. We do not knowingly collect information from anyone under 13, in line with the Children's Online Privacy Protection Act.
This policy covers the website only
It applies to information collected through broughtonhotels.com. It does not cover information you give us offline, by telephone, or in the course of a business relationship with broughtonHOTELS.
Your consent
By using this website, you consent to this policy.
Changes to this policy
If we change this policy, the revised version will be posted on this page and the date at the top will be updated.
Contacting us
If you have a question about this policy, or you would like us to delete information you have sent us, contact us at [email protected] or (714) 848-2224, or write to 16835 Algonquin St #180, Huntington Beach, CA 92649.