Teri Serrano

VP, People Services

Teri brings more than 19 years of experience with human resources and risk management to the broughtonHOTELS. Her experience in recruiting, training and development, employee relations, union negotiations, plus her passion for fostering great corporate culture make her integral team member at broughtonHOTELS. Teri's impressive HR resume spans from her work at the Century Plaza Hotel & Tower, Surf & Sands Resort, Carneros Management Company, St. Regis Monarch Beach Resort & Spa, Casa Del Mar & Shutters on the Beach, and most recently with Joie de Vivre Hospitality. Teri has received her certificate in Human Resources Management from the University of Phoenix and hiking and riding her Harley Davidson.

Get to know Teri

What is your favorite holiday? and why?

Thanksgiving, its a time to reflect back and think of all the things am grateful for and share a meal with those I care for.

Name one thing that not many people know about you.

I was born in Mexico, most people think I was born in Spain which is so weird, must be my last name...

What are your favorite things to do while away from the office?

I enjoy relaxing and listening to music and playing with my three dogs.

If you could only eat three foods a day, what would they be?

Spaghetti, Ribeye steak and Mac Salad...all which is bad for me

When you were a kid, what did you want to be when you grew up?

An Attorney

If you won the lottery, what would be the first thing you would buy?

A house for each of my siblings

If you could go on a road trip with any one person (dead or alive), who would you choose and where would you go?
I would go with my grandmother, and she could choose the place. I would not care.

Who or what inspires you?
My family inspires me, especially my mom.